Crucial organizational objectives like gaining competitive advantage, encouraging a culture of innovation and creativity, enabling collaboration and shared learning have significantly increased enterprise focus on enterprise 2.0, social technologies and collaboration or what we like to call Social & Collaborative process Knowledge Management . Nevertheless, many organizations are implementing the solutions without clearly understanding the interlinked spaces. Various concepts like: ‘tacit knowledge’ (which is difficult to codify and transfer to others), social networks & ‘social knowledge’ (what everybody knows or think they know); and issues like: organizational behavior, security, compliance, trust, confidentiality, and Intellectual Property Rights (IPR); further complicate the situation.
ERP Global's Social & Collaborative Process Knowledge Management Offering
Through our own collaborative KM journey we at ERP Global have realized that for the collaborative KM initiative to be successful technology is a necessary but small enabler. Managing the work place culture and tuning the mind-set of employees to accept and sustain the the service initiative is a far greater challenge. Hence, we offer an end-to-end Solution comprising KM domain consulting and proprietary software solution implementation.
KM domain consulting service includes KM Executive Assessment and Change Management Consulting. The Executive Assessment is a readiness check to identify the steps needed to implement and institutionalize the KM initiative. By involving the leadership from the start they are made aware of their organization’s KM state, the KM roadmap that will best suit the organization as well as activities that will help achieve quick successes. Consensus is also built about the degree and nature of individual involvement by the leadership team in the KM journey. KM Change Management interactions are typically conducted post implementation and focus on specific processes and policy implementation to embed KM in the flow of work, improve effectiveness of the KM initiative and drive usage of the software solution.
The Software Solution can be deployed either on-premise or on-cloud based on Cloud Assessment findings. The other option is to deploy the ready-to-roll solutions aimed at a specific aspect of the collaborative KM initiative. With ERP Global’s expertise in enterprise integration the system can be seamlessly integrated with business applications avoiding the creation of another knowledge silo. The solution will be available on Microsoft SharePoint 2007 and 2010.
ERP Global's Value Proposition
At ERP Global, we are committed to creating a client environment where KM and shared learning are intuitively woven into the workplace. We are amongst the very few IT majors that approach as a holistic behavioral engagement and not just a technology-led engagement. By partnering with us, you can be assured of achieving effortless KM and effective collaboration. The software solution will provide you the added benefit of faster time to deployment and get your solution initiative rolling sooner.
ERP Global's Social & Collaborative Process Knowledge Management offering will help our customers, you, to learn, leverage and innovate while the consulting team will hand-hold you through the initial stages so that you can achieve your strategic goals.
ERP Global blends our comprehensive experience in Web application and e-Business frameworks and emerging technologies with our broad industry expertise. It’s our formula for delivering advanced customer-focused Services.
ERP Global’s Web enabling focus addresses the entire gamut of business requirements from establishing a meaningful and well-designed and defined internet presence, content management and portal solutions, B2B integration, enterprise application integration, mobile commerce, web security, business intelligence and data warehousing.
A diverse spectrum of clients across industries like Insurance, Financial Services, Manufacturing, Telecom, Retail around the world looks to ERP Global for advanced Internet technology, including Web service solutions. Our results-driven, Incremental and Iterative Development Methodology, defines our approach to Web technology, e-Business consulting and implementation. ERP Global also partners with leading technology suppliers in key areas to ensure best-of-breed client solutions.
To help clients continuously improve return from their technology investments, ERP Global actively monitors emerging technologies. Our internal Microsoft .NET and J2EE technology focus groups round out the picture by developing and maintaining ERP Global’s expertise in these essential technology areas.
ERP Global also works to minimize the impact of technology change. We offer methodologies for migrating applications written in Microsoft technologies — for example, Visual Basic 6.0, Visual C++, and ASP (Active Server Pages) — to the new Microsoft .NET technologies — Visual Basic .NET, Managed VC++ and ASP .NET.
ERP Global’s service offerings help organizations keep pace with the rapidly changing dynamics of the Web and e-Business. We provide end-to-end Web technology and e-Business solutions and services that include: