ECM

Most global enterprises have created terabytes of unstructured content comprising documents, e-mail messages, videos, instant messages, Web pages, and more. Lack of efficient management tools, however, prevent effective utilization of these valuable assets. Additionally, it poses the threat of non-compliance to regulatory requirements. Management of unstructured content thus has gained prime importance.

ERP Global has proven experience and considerable expertise in building solutions with social media and Web 2.0 features to ensure an enriching user experience. Some of the key differentiators offered by ERP Global include a sharp focus on business-specific needs, rapid implementation methodology, solutions accelerators, tools, frameworks, deep domain knowledge, proven technology expertise, and strategic alliances and partnerships in the ECM space.

How ERP Global can help You you

ERP Global’s ECM services help businesses in adopting and managing a viable content management strategy in line with their strategic objectives and goals. The seamless arrangement of information leads to a highly collaborative environment, reduces operating costs, improves data quality & transparency, and brings substantive and long running ROI gains. Other benefits include:

• Up to 30% reduction in document management costs
• Reduced risks and better regulatory compliance
• Assured productivity gains
• Better utilization of skilled resources
• Improved business process efficiencies
• Business continuity due to constant availability of content.
• Track record for client success

ERP Global has abundant expertise in building solutions with rich social and Web 2.0 features to ensure an enriching user experience. ERP Global also has ample hands-on experience in mapping ECM to strategic initiatives such as brand management of FMCGs and Governance, Risk & Compliance (GRC) strategy of BFSI industry verticals.

ERP Global’s ECM Practice has expertise in managing an organization’s entire content lifecycle — right from acquiring, processing, managing, storing, and protecting data objects to making them seamlessly available to all users in the organization. ERP Global offers a wide spectrum of services in the ECM space covering architecture, integration, design, support, and migration services for portal and content management.

ECM Strategy Services

• Strategy development
• Business analysis and roadmap
• Architectural assessment
• ROI analysis

Implementation Services

• Installation & configuration
• Integrations with other applications
• Extensions, enhancements, and customization
• System and integration testing

Upgrade & Migration

• Technical upgrades

Content Administration Services

• BPO Services

Support & Maintenance

• Enterprise helpdesk support
• User training
• Administration
• Production support
• Break-fix, preventive and adaptive maintenance

Microsoft SharePoint Collaboration and Portal Solutions

Global enterprises can save millions of dollars each year by encouraging collaboration and knowledge sharing to tap organizational synergies and eliminate expensive duplication of efforts. This necessitates the need for a solution that can support all intranet, extranet, and Web applications across the enterprise with one integrated platform. ERP Global has partnered with Microsoft to help enterprises assess and analyze their specific requirements and deploy a centralized content management infrastructure that will enable seamless collaboration on business or product development initiatives. Microsoft’s SharePoint portal solution offers a platform that can automate process workflows and at the same time improve collaboration and communication across  an organization.

ERP Global Solutions and Services

ERP Global offers end-to-end services around Microsoft SharePoint; these services  are designed to encourage collaboration and help enterprises drive business benefits by deepening valuable relationships, making better decisions faster, spurring innovation, and reducing costs. Our Microsoft Practice offers flexible and cost-effective Collaboration and Portal solutions including:

• Consulting: Requirements definition, creation of collaboration and portal strategy.
• Implementation: Tools, methodologies and accelerators for risk-free implementation and quicker time-to-value.
• Maintenance & Support: SharePoint support services, managed services for 24 X 7 support

ERP Global Advantage

ERP Global’s proven expertise and robust methodologies help accelerate the implementation of SharePoint solutions and mitERP Global associated risks. Our consultants and highly skilled SharePoint architects possess  deep domain and architectural knowledge, besides proven technical skills, ensuring rapid deployment and seamless integration with existing systems.

• Compelling value proposition that ensures up to 5-7% improvements in profitability
• Microsoft Certified Partner
• Focus on IP Creation, reusability, tools, utilities, frameworks
• Business objectives setting for improved collaboration roadmap
• Effective change management through a structured program to ensure high end-user utilization
• Solution accelerators across all phases of the implementation life cycle